Audatex - a Solera company global provider of claims solutions

About us

Founded in 1987, Audatex has redefined global knowledge and data insight for the insurance industry. Our integrated technology solutions allow us to connect people, insurers and service providers - empowering all to make quicker, smarter decisions.

Through our innovative software portfolio, we ensure the highest standards of efficiency for the automotive, home and pet industries. Our smart technology products and services are backed by one of the largest databases in the world, creating an unmatched understanding of customer and industry needs - now and in the future.

Part of the Solera group, we have access to leading industry experts, enabling us to deliver a unique offering of technology, consulting and shared services. Supported by Solera’s rigorous data analytics and six-sigma process discipline, Audatex’s international presence helps us to identify successful processes worldwide and tailor them to benefit our customers in local markets they reside. Trusted the world over and active in more than 50 countries, we process more digitised automotive insurance claims than the rest of the claims processing industry combined, with 230 million transactions annually - equating to seven every second.

In order to continue to challenge expectations and deliver best-in-class customer satisfaction, investment is a key priority at Audatex. We invest time, money and resources to improve our systems, shorten cycle times, reduce expenses and optimise efficiency. Our ongoing programs of both data and product development keeps us one step ahead of the curve, so that our clients always have access to the most advanced solutions in this inter-connected world.

Our mission started in 1987 and will continue into the years to come – to develop our expertise, apply our experience, and provide intuitive solutions for all the industries we embark into, now and always.

Email

Email: servicedesk@audatex.co.uk
Our email is monitored constantly, so why not send us an email if you donít need an immediate response to your query.

Telephone

Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Fax: 0118 930 4175

Call the Training Team on: 0118 923 5684

Opening Hours

The Audatex Service Desk is open:
Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30
Excluding all bank holidays

The Service Availability hours for AudaEnterpriseGold and all our services are:
Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00
Excluding all bank holidays

Remote Support

Click here to launch a remote support session with the Service Desk

Data Warehouse

Log-in for Registered Users

Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

BCMS 532229  / IS 525631
 Level A Conformance to Web Content Accessibility Guidelines 1.0