Audatex - a Solera company global provider of claims solutions

The Audatex Way

Since its inception in 1987, Audatex UK has transformed the way motor claims are processed. We’re a tech-smart company delivering the industry’s most trusted solutions, empowering customers to manage every stage of vehicle repair from FNOL to invoicing.

Audatex UK is part of the Solera group of companies which globally processes more digitised automotive insurance claims than the rest of the claims processing industry combined. With 230 million transactions annually and 180,000 customers in 78 countries, we are positioned to deliver highly valued global and local knowledge and experience. Our individual approach and in-depth understanding allows all parties to enjoy mutually successful, long term relationships.

Operating at the hub of the industry Audatex UK connects bodyshops, insurers, vehicle manufacturers, parts suppliers, salvage agents, fleet managers, accident management companies , dealers and many others in the supply chain.

With the backing of best-in-class resources and extensive IT infrastructure investment, combined with continuous product and data development, Audatex UK is able to set the pace, providing customers with one of the most comprehensive, integrated insurance claims solutions available.

Email

Email: servicedesk@audatex.co.uk
Our email is monitored constantly, so why not send us an email if you donít need an immediate response to your query.

Telephone

Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Fax: 0118 930 4175

Call the Training Team on: 0118 923 5684

Opening Hours

The Audatex Service Desk is open:
Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30
Excluding all bank holidays

The Service Availability hours for AudaEnterpriseGold and all our services are:
Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00
Excluding all bank holidays

Remote Support

Click here to launch a remote support session with the Service Desk

Data Warehouse

Log-in for Registered Users

Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

BCMS 532229  / IS 525631
 Level A Conformance to Web Content Accessibility Guidelines 1.0