The Audatex Way
Audatex, a Solera company, is a leading global provider of claims solutions, offering the scope of knowledge and experience valued highly by customers.
Operating at the hub of the industry, we connect insurers, bodyshops, vehicle manufacturers, accident management companies, fleet managers, dealers, parts suppliers, salvage agents and many other parties in the supply chain. Our solutions and services automate the motor claims and repair process from first notification right through to final settlement.
Audatex is part of Solera, an integrated group of leading automotive claims solutions companies. Solera's companies deliver innovative solutions to customers in over 50 countries, across 6 continents.
Audatex has the backing of world-class resources and extensive IT infrastructure investment, together with ongoing product and data development, this enables us to set the pace, ensuring we maintain a truly global view of technological developments.
The pressure is on to increase transparency, improve straight-through processing and provide world-class customer service. We focus on ensuring customer satisfaction and improving the efficiency of the claims process. It's the result of tailoring global best practices to local markets. Uniquely positioned at the centre of the claims community, we listen to the customer voice to help align all parties within the process. We improve performance and increase returns for our clients and their partners - enabling everyone along the claims journey to unlock their true potential.
Audatex brings an independence, experience and open approach that, together, are unique within the claims industry. We work in partnership with customers and supply chain partners to help realise the value within every business relationship.
We offer technical innovations and expertise to help customers continually set the pace ahead of market developments and legislative change.
The most successful organisations will be those who can guarantee every claim follows the smoothest, most seamless journey possible. By quantifying performance we enable customers to identify trends, increase consistency and constantly improve quality, step-by-step, across the enterprise. Whatever it takes, Audatex makes sure that the smartest of combination of solutions is put in place for maximum benefit. Our products and services are backed by the most experienced professionals in the industry. We apply the proven practices of six sigma total quality management and rigorous data analytics both to our internal processes, and when developing solutions for our customers.
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