Audatex - a Solera company global provider of claims solutions

AudaInsight: Transparent Motor Claims and Repair Tracking

AudaInsight is a web-based claims tracking system that relays data between bodyshops, claims handlers and policyholders.

AudaInsight tracks vehicle progression throughout the claims process and is integrated with AudaEnterprise, Audatex's estimating and claims fulfilment solution. It provides self-service visibility of claims progression to the benefit of customer service and operations management.


  • Online repair updates. AudaInsight's web interface monitors the progress and projected completion date for the policyholder and claims handler.
  • Automated messaging. Allows SMS messages or emails to be sent to policyholders on repair progress, reducing enquiry call levels.
  • Data capture. Operations managers can review live claims numbers for performance and improvements analysis.
  • Full audit trail. Useful in managing both customer feedback and cycle times.

Click here to download the AudaInsight data sheet (PDF)

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Opening Hours

Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30

UK Bank Holidays: Closed

The Service Availability Hours:

Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00

Excluding all bank holidays

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Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

BCMS 532229  / IS 525631
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