Audatex - a Solera company global provider of claims solutions

AudaFNOL: First Notification of Loss Vehicle Routing Service

AudaFNOL, an innovative decision support tool that uses answers to a series of questions about damage severity combined with a valuation of the vehicle and user-configurable business rules, to enable a decision to be made on how best to route the vehicle - to either repairer or total loss agent.


• An easy-to-use, business-rules driven, web-based service that uses diagrams and simple, closed questions to enable call handlers to ascertain the damage to the vehicle

• Backed by an extensive historical database of repair data based on the Audatex 10 year car parc

• Includes vehicle identification functionality

• Complements Audatex AudaEnterpriseGold for full vehicle damage estimates

Click here to download the AudaFNOL data sheet (PDF)


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Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Fax: 0118 930 4175

Call the Training Team on: 0118 923 5684

Opening Hours

The Audatex Service Desk is open:
Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30
Excluding all bank holidays

The Service Availability hours for AudaEnterpriseGold and all our services are:
Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00
Excluding all bank holidays

Remote Support

Click here to launch a remote support session with the Service Desk

Data Warehouse

Log-in for Registered Users

Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

BCMS 532229  / IS 525631
 Level A Conformance to Web Content Accessibility Guidelines 1.0