Audatex - a Solera company global provider of claims solutions

Service Desk Change Requests

In order to provide you with a self-service style of Service Desk, we've put together some forms to enable you to send us a direct request for changes you may need making within AudaEnterpriseGold.

By completing these forms as fully as possible will enable us to deal with your request in the most efficient way. To submit a request, please click on the option below relevant to your request (please note we will be adding more request forms to this page over the next few weeks):

 Updating your company header details

 Making changes to a user in AudaEnterpriseGold

 Creating a new user in AudaEnterpriseGold

 Deleting a user within AudaEnterpriseGold

 I've got a vehicle data problem, how do I raise a query? 

Email

Email: servicedesk@audatex.co.uk
Our email is monitored constantly, so why not send us an email if you donít need an immediate response to your query.

Telephone

Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Fax: 0118 930 4175

Call the Training Team on: 0118 923 5684

Opening Hours

The Audatex Service Desk is open:
Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30
Excluding all bank holidays

The Service Availability hours for AudaEnterpriseGold and all our services are:
Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00
Excluding all bank holidays

Remote Support

Click here to launch a remote support session with the Service Desk

Data Warehouse

Log-in for Registered Users

Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

BCMS 532229  / IS 525631
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