The Audatex system provides vehicle manufacturers’ times for removal, refit and replacement as published in their workshop manuals.
The source of our data remains the vehicle manufacturers who directly supply our International Data Development Centres with methods/times. In some cases (e.g. Jaguar/Land Rover/Rover), TTS panel times are in fact used.
Audatex may provide additional times in cases where manufacturers’ do not publish removal, refit, and replacement times for specific operations, and where in our opinion, it is necessary work. These times will be calculated through methodical comparisons with data from equal or similar models, and/or by reference to existing times. Where times are supplied by Audatex, they will be designated with a KN number on reports, thus clearly differentiating what is / is not manufacturers’ data.
In the case of new model introductions, every effort is made to gather and process the fullest possible manufacturer data available before release. However, it may be that we elect to release a model with some KN numbers in the absence of published times, rather than delay the whole model. However, as and when the information does become available from the manufacturer, it is updated in the earliest possible monthly data release.
With respect to the methodology behind the repair process, the Audatex estimating system was not designed to replace the methods manual. However, the operations are listed in a logical sequence for ease of understanding, and quote the manufacturer’s original operation number for further reference.