Audatex - a Solera company global provider of claims solutions

Copying Audafile and Zone 99 items to other PCs

AUDAFILE

To copy your Audafile from one PC to another:

For Windows 7/8/10 PCs the path is:
C:/ProgramData/Audatex/AudaEnterprise3

If ProgramData is hidden you will need to go to Windows explorer, then Organise – Folder and Search options - View - Show hidden files and folders - Apply - OK (For Windows 8 & 10 go to View and then check the tick box for 'Hidden Items').

You will then need to copy the 'Audafile.vdb' file, to either a network location or a pen drive.

This should then be pasted into the same location on the new machines.  It may say 'do you want to replace the existing files', if it does you need to say 'yes' to all.

ZONE 99

To copy over your Zone 99 items from one machine to another you need to browse to:
C:/Program Files(x86)/Audatex/AudaEnterprise3/Pad2000/Prog

You will then need to copy the 'NSPAUSW.LST' file, to either a network location or a pen drive.

This should then be pasted into the same location on the new machine saying 'yes' to replace existing files, if it prompts you.

 

Updated 4th July 2017

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Email: servicedesk@audatex.co.uk
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Call us on: 0118 923 5666

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Fax: 0118 930 4175

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Saturday: 08:30-12:30
Excluding all bank holidays

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Saturday: 07:00-14:00
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