Audatex - a Solera company global provider of claims solutions

Copying Audafile and Zone 99 items to other PCs

AUDAFILE

To copy your Audafile from one PC to another:

For Windows 2000/XP users you need to browse to:
C:Documents and SettingsAll UsersApplication DataAudatexAudaEnterprise3

You will then need to copy the 'Audafile.vdb' file, to either a network location or a pen drive.

(N.B. Sometimes the ApplicationData folder will be hidden. If you are unable to see this, go to Tools > Folder Options then select the view tab. From here select the ‘Show hidden files and folders’ option.)

This should then be pasted into the same location on the new machines.  It may say 'do you want to replace the existing files', if it does you need to say 'yes' to all.

For Vista / Windows 7 PCs the path is:
C:ProgramDataAudatexAudaEnterprise3

If ProgramData is hidden you will need to go to Windows explorer, Organise – Folder and Search options, View, Show hidden files and folders, Apply, OK

ZONE 99

To copy over your Zone 99 items from one machine to another you need to browse to:
C:Program FilesAudatexAudaEnterprise3Pad2000Prog

You will then need to copy the 'NSPAUSW.LST' file.

This should then be pasted into the same location on the new machine saying 'yes' to replace existing files, if it prompts you.

February 2011

Back to general FAQ page

Email

Email: servicedesk@audatex.co.uk
Our email is monitored constantly, so why not send us an email if you donít need an immediate response to your query.

Telephone

Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Fax: 0118 930 4175

Call the Training Team on: 0118 923 5684

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The Audatex Service Desk is open:
Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30
Excluding all bank holidays

The Service Availability hours for AudaEnterpriseGold and all our services are:
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Saturday: 07:00-14:00
Excluding all bank holidays

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