FAQs

General FAQs

Our site is regularly updated with a wealth of FAQs to help you with your estimating, dealing with subject such as the application of stone chip products, headlamp alignment, invalid guide numbers and much more!

 
FAQs Technical Committee Colour-coded materials Your exclusive invite!
 

Latest News

Audatex wins UK Avis contract
 

More...

 

Audatex Training

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When's your Audatex Certificate due for renewal? Click here to book your Certification course today
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Each Audatex bodyshop is allocated 20 training credits per month. Click here to find out forthcoming dates and locations
 
 
 

FAQs - General

Our FAQ dedicated pages cover the most frequently asked data queries, raised by our customers via our Service Desk.

Repair painting

Inner surfaces of external panels

Copying Audafile and Zone 99 items to other PCs

Instructions how to copy your Audafile from one machine to another.

Supported versions of Windows 7

We're pleased to announce that we are now able to support both Windows 7 32-bit version and 64-bit version. We now have 64-bit versions available of AudaEnterpriseGold 3.5.18 and Global Claims Centre 2.0.6.

Exporting assessments

Information on how to export assessments

Resetting your password

If you've forgotten your password or have entered it incorrectly click here to find out how to re-set it

Minimum specifications

Click here to find out more about the minimum specification required to run GCC/AudaEnterpriseGold
 

AudaEnterpriseGold

Registered user?

Click here to log in

Using AudaEnterpriseGold

Customers are advised to note that by using AudaEnterpriseGold you accept that you have referenced the appropriate repair methodology
 

HPI

HPI

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HPI Readycover - Short term insurance for your customers without any risk to your Motor Trade policy
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HPI - find out more about our sister company
 
 
 

Latest News

Audatex wins UK Avis contract
 

More...

 

Vehicle specific FAQs

  • Audi
  • BMW
  • Ford
  • Jaguar
  • Mercedes Benz
  • Mini
  • Peugeot
  • Seat
  • Toyota
  • Vauxhall
  • Volkswagen
  • Volvo
 
 

Vehicle specific FAQs

  • Audi
  • BMW
  • Ford
  • Jaguar
  • Mercedes Benz
  • Mini
  • Peugeot
  • Seat
  • Toyota
  • Vauxhall
  • Volkswagen
  • Volvo
 
 

Service Desk

Contact the Service Desk

Phone: 0118 923 5666 Email: servicedesk@audatex.co.uk click here to send email Our Service Desk is open: Mon - Fri: 08:00 - 18:00 Sat: 08:30 - 12:30
 

Technical Committee

Technical Committee

The Audatex Technical Committee sits at the heart of our business and its work is central to us achieving efficiency, productivity and profitability for our customers. Joe Doyle, Managing Director

Audatex Update

Latest edition of the newsletter designed to provide you with an easy-to-view summary of FAQs - 26.08.10

Update: multi-strikes within assessments

Click here for an updated statement 18.08.10 from the Technical Committee regarding the use of multi-strikes within Audatex assessments

Work in Progress

Click here to view the latest Work in Progress document from the Technical Committee 22.07.10

What does the Committee do?

Find out more about the remit of the Technical Committee, who are its members and how to raise a query for the Committee's investigation
 
 
 

Explore My Audatex

Get in touch with Service Desk

Get in touch with Service Desk

Got an issue - call or email our Service Desk

 

User Guides

We have a selection of user guides to help you get started using our solutions, all of which can be downloaded

 

Paint updates

Make sure you have the latest paint information available

 

Info straight to your inbox

Register to receive our monthly email newsletter eLink-Up and keep up to date with the latest outputs from Audatex

 

Data updates

Are your estimates based on the very latest information? View the latest data release

 
 

Seam Sealer Matrix

Download a PDF file that lists manufacturers and the time to apply sealers and underseals.

 

Contact Crash Repair

You have a local Crash Repair Team representative who covers your region. Find your local contact

 

Bodyshop Look-Up Service

Are you an Audatex Bodyshop? List your business free of charge on our website

 

Contact the Service Desk

Phone: 0118 923 5666

Email: servicedesk@audatex.co.uk click here to send email

Our Service Desk is open:
Mon - Fri: 08:00 - 18:00

Sat: 08:30 - 12:30

 

FAQs

In addition to vehicle specific FAQs, we also post a number of responses to general system queries

 

Vehicle registration dates

Need a quick reference to help you identify the age of vehicles? Click here to view our handy guide

 
 

Info straight to your inbox

Register to receive our monthly email newsletter eLink-Up and keep up to date with the latest outputs from Audatex

 

FAQs

In addition to vehicle specific FAQs, we also post a number of responses to general system queries

 

Data updates

Are your estimates based on the very latest information? View the latest data release

 

Vehicle registration dates

Need a quick reference to help you identify the age of vehicles? Click here to view our handy guide