Audatex re-forms Industry Forum with closer ties to Technical Committee
7th March 2012
Claims solutions provider Audatex UK is strengthening its links with the trade bodies that represent the body repair industry with the re-formation of the Audatex Industry Forum to complement the strategic role of the Audatex Advisory Board and the technical advice provided by the Audatex Technical Committee. The re-launch of the Industry Forum is supported by new Terms of Reference which establish closer links between the Forum and the Audatex Technical Committee.
Representatives of the RMI, VBRA and ABP Club attended the re-launched Forum alongside Audatex Technical Committee members and shared a comprehensive update on Audatex Technical Committee initiatives such as the Estimating Efficiency Programme, as well as an overview of Audatex’ new product development plans and Service Desk processes and performance.
In support of the Forum’s aims to provide a two-way conduit of information and feedback between Audatex and the repair community, an essential part of the meeting chaired by Audatex Technical Committee Chairman, Barry Whittles, was dedicated to answering the questions that the trade body representatives had collated in advance from their members. With questions covering many topics including the handling of vehicle data questions, training options, the use of KN codes, new product plans, paint calculation and Audatex’ pricing strategy, the meeting enabled the valuable sharing of information and an open exchange of views.
Paul Sykes, Sales & Operations Director, Audatex UK, said; “I hope that everyone will agree that this was a very constructive meeting which, by bringing together members of the industry trade bodies, Audatex Technical Committee members and specialists from our own team, gave a unique opportunity to share and clarify information essential to our business.”
He continued: “We would like to thank our Technical Committee Chairman, Barry Whittles for chairing the Industry Forum, Vice Chair Phil Gledhill for his role in preparing for the day and the Technical Committee members who gave up their time to attend. We also thank the ABP Club, RMI and VBRA for the time they spent in preparing for the Industry Forum and the input they provided on the day.
“Our Technical Committee agenda is driven totally by the needs of our customers and it makes perfect sense for us to leverage the knowledge and insights of the RMI, VBRA and ABP Club members as part of this. This meeting was an important first step in what we hope will be a constructive on-going dialogue.”
The minutes of the Industry Forum meeting will be published on the Audatex web site by Monday 12th March, along with a detailed Q&A document covering all the questions posed by the Industry Forum on behalf of their members. Visit www.audatex.co.uk for further information.