Audatex - a Solera company global provider of claims solutions

Audaenterprisegold repair cost calculation upgrade

8th September 2017

In readiness for the forthcoming Audaenterprisegold 4.0 release, and to support your business in advancing towards the next-generation of damage capture developments, we are upgrading the calculation element of our industry-leading software.

You do not need to take any action; the upgrade will be applied for the start of business on Monday 11th September 2017.

Following the upgrade, any online re-calculation may change the paint labour and/or material costs. The changes will vary based on the repair operations, part material types and paint type selected within the assessment. However, these can be singled out as:

  • The preparation time of each repair operation (New Part Paint, Repair Paint, Surface Paint, and so on) 
  • The ratio of plastic to metal parts required to be refinished 
  • The paint labour and paint material for 3 and 4 coat finishes 

In addition, there are enhancements around the handling of model options, which will improve the data within the assessment. We recommend you review existing practices to ensure your assessments now reflect these changes appropriately, particularly with any work in progress which was created prior to the 11th September.

This upgrade is required to support additional functionality available within Audaenterprisegold 4.0 and future generations of the product.

You will receive your USB stick to upgrade to Audaenterprisegold 4.0 over the coming weeks, along with details of the new features available to you.

For further information please visit our FAQS page on the website: www.audatex.co.uk/aeg4upgrade. Or contact the service desk on: servicedesk@audatex.co.uk or 0118 923 5666.

Email

Email: servicedesk@audatex.co.uk

Our email is monitored constantly, so why not send us an email if you don’t need an immediate response to your query.

Telephone

Call us on: 0118 923 5666

Network Assessments to: GBHQAE01

Call the Training Team on: 0118 923 5684

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Monday to Friday: 08:00-18:00
Saturday: 08:30-12:30

UK Bank Holidays: Closed

The Service Availability Hours:

Monday to Friday: 07:00-21:00
Saturday: 07:00-14:00

Excluding all bank holidays

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22nd – Dec 8:00 – 18:00
23rd – 8:30 – 12:30
24th – Xmas Eve Closed
25th – Xmas Day Closed
26th – Boxing Day Closed
27th – 9:00 – 17:00
28th – 9:00 – 17:00
29th – 9:00 – 17:00
30th – 8:30 – 12:30
31st – New Years Eve Closed
1st – New Years Day Closed
2nd – Hours back to normal service

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Audatex (UK) Limited, The Forum, Station Road, Theale, Reading, Berkshire, RG7 4RA.
Registration No. 2058567 England.

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