Our Structure

Underpinning the success of Audatex are key departments working to deliver exceptional technologies across the claims industry. Each department works collaboratively to deliver innovative, industry leading solutions and services. Explore the departments below to discover how we operate.

Human
Resources
Sales &
Marketing
Product Management
Finance
Operations
Product Development

The Product Development or “PD” team are responsible for adding new products to Audatex’s range as well as the maintenance and enhancement of the existing offerings. Working closely with the Product Management team to define requirements, implement the code and thoroughly test the product ready to successfully deploy.

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The Product Management team consists of a set of highly skilled product owners who are responsible for the strategy roadmap and definition of a product from conception through to withdrawal. The product management team work closely with the sales and account management team understanding what the needs of the Audatex customers are as well as what the market needs are. The product owners take these needs and ideas forward to develop new products and enhance existing products.

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Human Resources or “HR” is an integral part of the company, responsible for acquiring and overseeing our company’s most vital assets – employees. Closely aligned with the company’s mission and objectives, HR are passionate about developing existing employees and are always looking for the innovation, creativity and flexibility necessary to enhance competitiveness to fit the needs of today's modern, fast changing organizations.

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The Sales & Marketing department promotes the Audatex business and drives sales of its products and services. It provides the necessary research to identify and target customers and other audiences working closely with Operations, Finance, Human Resources and the Product teams to market Audatex solutions.

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The Finance department provides Audatex with the Financial and Commercial information to make decisions to ensure the Audatex maintains its profitability. The finance team provide a ‘shared service’ function for the Solera Holdings Inc. UK businesses, including Audatex, split between FP&A and Financial Control.

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Our core four teams provide support to our customers and our business. The first point of contact are our Service Desk, dealing with queries and providing our customers with product updates while assisting and supporting our internal teams. Implementation Services configure software products and support customer development. Our Industry Relations and Estimatics drive relationships, building customer forums to leverage knowledge and improve product offerings.

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Operations
Ben Munir
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Sales & Marketing
Rachel Pattison
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Product Development
Dan Reeves
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Product Development
Jonathan Rawling
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