Online access to claim information for authorized users – anytime, anywhere
Audaexpress+ is a secure, web-based service providing remote access to real-time claim status information on demand
Overview
Authorised users, such as claim handlers, brokers, repair network colleagues, bodyshop managers, parts department and administrators, can have read-only access reliable, comprehensive claim information from any location via the internet.
In-depth
Empowering staff and suppliers to improve service standards and customer satisfaction.
Audaexpress+ uses centrally-stored data generated as part of the Audatex claims services. Queries from customers and colleagues can be handled quickly. Delays can be minimised and customer satisfaction improved. Audaexpress+ provides this information at the click of a mouse.
Benefits at a glance
- A one-stop claims information resource.
- Can be configured to provide different levels of access, depending upon the user’s role and authorisation.
- An intuitive search facility – by claim reference, assessment number, vehicle registration or repairer.
- Supports instantaneous updates.
- Extensive choice of claim information available, including: assessment summary, full report detailing total loss, interim and authorised status, information on inspection and repair, parts supply and repair costs and local notes made about the claim.
- Underpinned by AudaNET – our claims solutions platform that provides centralised data storage, archiving and retrieval and ensures business continuity in a secure environment, which means there are no expensive overheads and no need for provision for disaster recovery.
Features
AudaExpress features
Enabling clear, timely communication.
Minimise delays
Save valuable time
Enabling consistent, high-quality service.
Increase productivity
Promoting efficiency
Customer call back reduced
Streamline internal communications
Decrease disruptions to workflow
Improve staff performance and productivity
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View productCHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.
- Effective claim dispute management
- Eliminate late payment & legal fees
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Contact us
Speak to us about getting started with AudaExpress today
Contact details
- Telephone
- 0118 923 5666
- Address
-
Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office