Online access to claim information for authorized users – anytime, anywhere
Audaexpress+ is a secure, web-based service providing remote access to real-time claim status information on demand
Overview
Authorised users, such as claim handlers, brokers, repair network colleagues, bodyshop managers, parts department and administrators, can have read-only access reliable, comprehensive claim information from any location via the internet.
Benefits at a glance
- A one-stop claims information resource.
- Can be configured to provide different levels of access, depending upon the user’s role and authorisation.
- An intuitive search facility – by claim reference, assessment number, vehicle registration or repairer.
- Supports instantaneous updates.
- Extensive choice of claim information available, including: assessment summary, full report detailing total loss, interim and authorised status, information on inspection and repair, parts supply and repair costs and local notes made about the claim.
- Underpinned by AudaNET – our claims solutions platform that provides centralised data storage, archiving and retrieval and ensures business continuity in a secure environment, which means there are no expensive overheads and no need for provision for disaster recovery.
In-depth
Empowering staff and suppliers to improve service standards and customer satisfaction.
Audaexpress+ uses centrally-stored data generated as part of the Audatex claims services. Queries from customers and colleagues can be handled quickly. Delays can be minimised and customer satisfaction improved. Audaexpress+ provides this information at the click of a mouse.
Features
AudaExpress features
Decrease disruptions to workflow
Streamline internal communications
Customer call back reduced
Promoting efficiency
Increase productivity
Enabling consistent, high-quality service.
Save valuable time
Minimise delays
Enabling clear, timely communication.
Improve staff performance and productivity
Related Solutions
-
View productYour key to greater efficiency and customer satisfaction in automotive estimation and accident repair.
- Right first time estimating
- Info at the point of need
- Improved cost calculation
-
View productDriving operational efficiencies, cost control and a superior customer experience.
- Save time and shorten claims cycle
- Enhance customer satisfaction
- Boost customer retention
-
View productCHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.
- Effective claim dispute management
- Eliminate late payment & legal fees
- Industry standard fraud checks
Contact us
Sign up to AudaExpress today using the form below
Contact details
- Telephone
- 0333 370 3440
- Address
-
Audatex UK Limited Head Office, Solera House, Western Road, Bracknell, Berkshire, RG12 1RF
If you would like to find out more before signing up, contact us using the details above.