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AudaTarget

Audatarget leverages the power of data to predict next best actions in the motor claims workflow.

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Overview

AudaTarget is an Award winning omni-channel solution to deliver self-serve and AI capability at FNOL. Accurately capture damage severity and use a simple 4-click damage capture model to determine if a vehicle is repairable or a total loss. Improve customer satisfaction by speeding up the repair allocation decision at FNOL.

The AudaTarget decision support tool uses answers to a series of questions about damage severity combined with a valuation of the vehicle and user-configurable business rules, to enable a decision to be made on how best to route the vehicle to either a repairer or total loss agent.

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Gain greater operational efficiencies, cost control and a superior customer experience.

Normalised scoring: Using the relationship between actual and predicted costs any repair, large or small, can be given a percentage score – either over or under the expected value of 100%. This enables accurate repairer performance comparisons and drives optimised repair routing.

AudaTarget features

MI/BI Analytics and Reporting

Access web-based analytics and performance management to evaluate repairer and assessor performance.

Insights delivered

Insights delivered to support better shop assignment.

Ad-hoc reporting

Ad-hoc reporting and analysis using Pentaho.

Repair allocation dashboards

Repair allocation dashboards for use with RAM.

Repairer and Assessor dashboards

Insight through dashboards for both repairers and assessors.

Bespoke reporting

Bespoke reporting capabilities.

Related solutions

Contact

Find us

Audatex

Solera Head Office
Capitol House, Bond Court
Leeds, LS1 5EZ

Service Desk

0333 370 3440

[email protected]

 

If you would like to find out more before signing up, contact us using the details above.

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