AI SET TO TRANSFORM THE CLAIMS WORKFLOW
Businesses around the world have fast-tracked technology adoption, specifically, Artificial Intelligence (AI) and Machine Learning (ML). According to Gartner, the year 2020 marked the continued democratization of AI and despite the global impact of COVID-19, 47% of AI investments were unchanged and 30% of organizations were planning to increase such investments.
As the ecosystem strives to introduce AI technology in the claims workflow, it became apparent that this is no easy task.
In our latest whitepaper Solera examines the rise of AI across the automotive claims ecosystem and the current barriers to entry. We then explains how Solera’s correct approach, through Qapter, to embedded AI in the collision estimating workflow can deliver the difference needed to ensure accurate, first-time repair estimates at scale.