Sectors
Insurers and Engineers
Control costs, increase efficiency and productivity with our industry-leading motor claims management solutions.
Overview
Foster brand loyalty by empowering the customer and providing the highest standards of service throughout the claims process.
Control claims costs, mitigate risk and deliver a unique and exceptional customer service from First Notification of Loss to the end of the claims process. Audatex claims management solutions have been designed to support you every step of the way, enabling clear and timely communication, reducing delays and the need for customer call backs saving valuable time and helping to improve staff performance and productivity. Our self-serve solutions empower the customer to build brand loyalty and ultimately drive operational efficiencies throughout the claims process by dealing with claims faster and more accurately.
Benefits at a glance
- Efficiency – provided through a complete end-to-end claims journey
- Empowered customers, self-serve and shortened claims lifecycles
- Reduced key-to-key time – increases productivity and data accuracy and shortens claim management time
- Consistency – across pricing and repair assessments
- Smarter and cost-effective repair allocation
- Seamless integration with back office systems
- Save time through automatic data updates
- Better planning and resourcing – enabled through consistent and clear management information on repair costs
- Enhanced dispute resolution – the information you need, where and when you need it in order to deal with claim disputes effectively and efficiently
- Cost savings and lower settlement amounts as a result of more proactive claim management
- Eliminates late payment charges and legal fees
Reports
Comprehensive, industry-specific management information and reporting
Automation
Automatic data updates and validation of credit hire and repair claims
Smart
Smart repairer allocation
Our Tech
Image capture, image recognition and 2 and 3D damage capture options
Automated
Self-serve applications empowering your customers to take control of their claim, driving brand loyalty
Transparency
Audaenterprisegold allows for transparent and consistent generation of repair estimates
Industry Leaders
Providing the highest coverage and capacity in the industry – over 2,200 approved repairers
Database
Our database covers over 98% of the UK vehicle Car Park, including all models and model derivatives
CRM
FNOL and liability assessment management capability built-in
Related Solutions
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View productAudit damage assessments accurately and automatically to ensure compliance.
- Proactive auditing of assessments
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View productIntegrate back office and third party systems and applications with our centralised data repository.
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View productCHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.
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- Industry standard fraud checks
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View productA secure, web-based service providing remote access to real-time claim status information on demand.
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View productDriving operational efficiencies, cost control and a superior customer experience.
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View productAudainvoice is used by both Insurers and Repairers to manage the processing and payment of invoices.
- Improve cashflow
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- Paperless
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View productAudaQuantex is driving efficiency, accuracy and visibility through the claims process.
- Match claims and liability
- Shorten claim lifecycle
- Increase customer satisfaction
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View productAn online facility that enables decision-makers to turn repair data into management information.
- Accurate information
- Fast access
- Create reports
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View productAudatarget leverages the power of data to predict next best actions in the motor claims workflow.
- Ad-hoc reporting
- Repairer and Assessor dashboards
- Bespoke reports
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View productEnhance the repair authorisation process, offer estimate decision support, combat fraud & safer repairs.
- Speed up authorisation process
- Improve workflow & productivity
- Ensure safe repair
Contact us
Speak to us about getting started today
Contact details
- Telephone
- 0118 923 5666
- Address
-
Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office
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We will get back to you as soon as possible.